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Empowering CS leaders to work smarter, every day
Get StartedExecutive Visibility gives leadership a real-time, unified view of customer health, renewals, revenue risk, and growth opportunities. Instead of fragmented dashboards and delayed updates, executives see exactly where attention is needed and where the business is winning — all in one place.
Bring together all customer data across engagement, usage, revenue, support, renewals, and sentiment into a single, unified view. No more scattered tools, assumptions, or blind spots. Every team — from CSMs to leadership — works from the same source of truth.
CSMs get a prioritized, action-driven view of accounts, risks, renewals, and next best actions — so nothing falls through the cracks. At the same time, leaders can monitor account distribution, CSM bandwidth, and workload balance to ensure customers receive the right level of attention at the right time.
From identifying early churn risks and expansion opportunities to recommending next best actions for CSMs and leaders, AmplifyAI helps teams move from reactive updates to proactive, data-driven execution. It reduces manual analysis, sharpens decision-making, and ensures every customer gets the right attention at the right time.
Customer Success was never meant to be reactive.
Yet, over the years, it has become one of the most overworked and under-supported functions—expected to drive retention, expansion, and customer advocacy, often with limited visibility and fragmented tools.
AmplifyCS was born from this reality.
Built by leaders who have lived Customer Success on the ground, AmplifyCS started with a simple but powerful question:
Why is it so hard for CS teams to see the full picture and act in time?
We saw CSMs juggling spreadsheets, tools that don’t talk to each other, and leadership struggling to answer basic questions around customer risk, capacity, and growth potential. Decisions were reactive. Insights came too late. And Customer Success deserved better.
So we set out to build a platform that brings 360° customer truth, gives leaders real control over CSM capacity, and uses intelligent automation to surface what truly matters—before it becomes a problem.
AmplifyCS isn’t just a product.
It’s a commitment to making Customer Success more strategic, proactive, and human.
Because when CS teams win, customers win—and businesses grow.
To redefine how Customer Success teams work—by creating a world where every CS leader has clarity, control, and confidence to drive meaningful customer outcomes and sustainable business growth.
To empower Customer Success teams with a unified, intelligent platform that delivers 360° customer visibility, optimizes CSM capacity, and enables data-driven, proactive decision-making—so Customer Success becomes a strategic growth engine, not a reactive function.
